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Tag: Investigation

Using the AI Prompt to Create Dynamic Folders in Creatio

Using Creatio's AI prompt to create the filter for a dynamic folder works best if you specifically ask for that, and if you are as clear and direct as possible about the filtering, conditions.

Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers

Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.

When Should Customer Service Use AI and When Should a Human Step In?

Most of us have experienced the frustration of needing...

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing

On Tuesday, September 15, 2026, Infor is hosting an...