Tag: Issues and Bugs

Solving the Infor CRM or Saleslogix Database Manager Crash

We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect.  The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.

Error with Currency Controls in Infor CRM Web 8.3.08

I recently have run into a really frustrating behavior of the Currency control in the Infor CRM web client. Running in an 8.3.08 system, the following issues exist out of the box: If you bring up the edit screen for an Opportunity Product, you can see this issue with the Currency control. By default this […]

Infor CRM 8.3.08 Introduces Duplicate Data to the APPIDMAPPING Table

During the upgrade to Infor CRM 8.3.08 the upgrade process introduces a duplicate APPID row into the APPIDMAPPING table. This is because the APPIDMAPPING table does not contain a unique constraint on the ID (shame, shame): This results in the inability to manage the SData Sync Configuration. You will also see similar errors popping up […]

Problem Showing All Area, Category, and Issue Values in Infor CRM (Saleslogix) Mobile And How to Fix

There is an issue with the Infor CRM (Saleslogix) Mobile client where, if you have a large list of Area, Category, & Issue values, not all of them will show in the lookup. This is caused by the fact that the out of the box AreaCategoryIssue lookup will retrieve only 200 rows, and, then filter the distinct list of these 200 rows to show the available area, category, or issue values. The problem comes into play when you have more than 200 rows ...

Product Table, ModifyDate field not included for use in SalesLogix Web.

I have been working to build a web interface that allows a user to add unlisted products into their system during the creation of a Sales Order or Quote.  When doing this, not only is the product added to the SALESORDERITEMS table, but also the PRODUCT and PRODCUTPROGRAM tables as well. While scripting this interface I came across an issue that […]

Groups Not Loading in SalesLogix 7.5 Web

I recently saw an issue where groups would not load in SalesLogix 7.5.1 web. Not a single group would load. You'd see the spinning circle as if it were attempting to load the group. However, that would disappear and then...nothing. No group data would appear. Not just the data, but not even the group definition, so you wouldn't even see any column headers. With a little troubleshooting the problem was easy to track down, and the solution ...

Relationship Property Names and Case

In today's SalesLogix Web Developer class, we discussed an issue that someone in the class was having at runtime with a relationship that had a property that started with lower-case letters. Here are the details of that issue and the fix.

Error Opening InsertOpportunity.aspx in SalesLogix 7.2 Web

I posted this a while back in the SalesLogix Business Partner newsgroups, but it has recently just helped a few others who came across it there, so I thought it would be a worthwhile public post. Not everyone will get the error mentioned in this post, but if you are then this should help. This post also describes my troubleshooting process to locate this issue and determine the fix for it.

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