When using recent versions of Infor CRM web client with the most recent version of Chrome, grids do not appear if you have any uncleared Alarms.
Chrome 70 (released mid-October 2018) can cause issues with Infor CRM (Saleslogix) web client.
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.
There is an interface in the Administrator application to allow the Admin to set various defaultvalues, including this one. The issue I bumped into is that it only allows you to set a boolean default to "True" or "False", while in ICRM, boolean values are stored as "T" or "F".
At the end of May Chrome released a new version that makes it incompatible with the xstyle parsing of css that older Infor CRM clients use. You can read more about it here. The fix for this is pretty simple but a pain in the butt to make since it requires editing the Sage-Combined.js file, […]
The most recent version of Chrome (67) is incompatible with some older versions of the SalesLogix web client.
Fix for Setting the Title on Detail Views When Navigating from SpeedSearch Results in the Infor CRM Mobile Client
I had never noticed before until a client brought it up, but in the Infor CRM Mobile client, if you navigate to an account, then do a SpeedSearch search and select a different account, the top title of the detail view will show the previously selected account, not the one you just selected from the […]
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect. The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.
There are many possible reasons Infor CRM (Saleslogix) can be slow. Here are a few possible causes worth looking at.
I recently have run into a really frustrating behavior of the Currency control in the Infor CRM web client. Running in an 8.3.08 system, the following issues exist out of the box: If you bring up the edit screen for an Opportunity Product, you can see this issue with the Currency control. By default this […]
During the upgrade to Infor CRM 8.3.08 the upgrade process introduces a duplicate APPID row into the APPIDMAPPING table. This is because the APPIDMAPPING table does not contain a unique constraint on the ID (shame, shame): This results in the inability to manage the SData Sync Configuration. You will also see similar errors popping up […]
In the Attachment List’s client side code there were breaking changes to the code from version 8.1x to 8.3x, some of the highlights of this include: The date time columns in the grid are defined with a type attribute of “colDateTime” colDateTime in 8.1 was declared as ‘Sage/UI/Columns/DateTime’ colDateTime in 8.3 is now declared as […]
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"
When establishing a test environment for Infor CRM (Saleslogix), if synchronization is used, steps need to be taken to make sure the test serer does not try to write sync files to the same folder the production server is using.
We were recently contacted by a client who had a user unable to log in to the Infor CRM web client. The user was logging in with Chrome on a Microsoft Surface tablet device. As it turns out, the Infor CRM 8.1 web client is not compatible with Chrome’s touch screen drivers.
We recently ran into an issue when upgrading a customer to 8.3 that I wanted to discuss as it is a potentially big issue that could prevent an upgrade from working correctly, despite no warnings or error messages to alert you. One of the first steps to upgrading is to install the 8.3 VFS project […]
There is a small change needed for mobile customizations in Infor CRM (Saleslogix) Mobile version 3.3 and higher. It's a small change, but one that will prevent your customizations from loading if you don't make it.
Problem Showing All Area, Category, and Issue Values in Infor CRM (Saleslogix) Mobile And How to Fix
There is an issue with the Infor CRM (Saleslogix) Mobile client where, if you have a large list of Area, Category, & Issue values, not all of them will show in the lookup. This is caused by the fact that the out of the box AreaCategoryIssue lookup will retrieve only 200 rows, and, then filter the distinct list of these 200 rows to show the available area, category, or issue values. The problem comes into play when you have more than 200 rows ...
If you work on SalesLogix across a number of remote desktop connections and a number of different workstations as I do, you may occasionally run into an issue where the Properties or Toolbox windows cannot be made visible. This happens when you first start a Remote session from a machine with a greater screen resolution, move one of those windows to the far right of the screen, then start a Remote session on a machine with a smaller resolution. ...
I had a phone call yesterday with a client who was trying to use the Application Architect's manifest creation "wizards" by project difference and by change date and was running into the fact that these wizards have bugs that malforms the XML representing the manifest. This prevents the user from being able to save the manifest, or if they do save, when installed do not properly add the components that are defined in the bundle.