Tag: Issues and Bugs
Infor CRM Web Client Image Button Style Problem
How to correct the style of image buttons in the Infor CRM web client so that different user themes render icons correctly.
Infor CRM error logging in “query did not return a unique result: 2.”
Infor standard code inserts duplicate data into the CustomSettings table which causes the web client users to not be able to log in.
Saleslogix v9.1 Sales Library Functional Security Inconsistency
How to fix the inconsistent application of secured action rights to the visibility of toolbar buttons within the Saleslogix v9.1 Sales Library screen
New Connection Interface for Infor CRM SLX Application Architect 8.5.0.1
The 01 update for Infor CRM SLX 8.5 converts Application Architect to a 64-bit program, which now requires its own connection to the database.
Entity Event Installation Bug in the Infor CRM 8.5 web entity model
I have recently come across a bug a couple of times now that I thought important enough to discuss to hopefully help others from pulling out all of their hair trying to troubleshoot an issue that never should have become a problem. The issue is that entity events (OnBeforeUpdate, OnCreate, etc.) never seem to get wired up to the...
Issue with saving Date Criteria in the InforCRM Query Builder version 8.4.0.4
When creating a group in the Infor 8404 web client, I noticed an issue when using a date field in the query conditions. Regardless of the date value selected, saving the condition results in the date value of 12/30/1899 being saved and used as the group condition. This is obviously an issue depending on how you are using...
Issue with Creatio Landing Pages For Chrome 85 and Safari 14 (Plus a Workaround)
If you use Creatio landing pages, be aware of an issue that affects website visitors using Chrome 85 or Safari 14. In the recent update of Chrome 85 and Safari 14, the default referrer policy changed to strict-origin-when-cross-origin. You can see more about this change from the Chrome team here.
The issue that this causes for Creatio is that when a...
Grids not appearing in Infor CRM web client in current version of Chrome (71)
When using recent versions of Infor CRM web client with the most recent version of Chrome, grids do not appear if you have any uncleared Alarms.
Issues with the latest version of Chrome (70) and Infor CRM (Saleslogix) web client
Chrome 70 (released mid-October 2018) can cause issues with Infor CRM (Saleslogix) web client.
Issue Deleting or Editing Activities in the Infor CRM web client
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.
Infor CRM Sync for Exchange: Action Required by August 31, 2026
Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.
[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters
See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.
Disable Caching in Infor CRM SLX Web Client
In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.
AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?
Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.
Build Your Creatio AI Skills with the 2026 AI Summer Program
Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.



