by Kris Halsrud | Jul 20, 2016 | Infor CRM
We recently ran into an issue when upgrading a customer to 8.3 that I wanted to discuss as it is a potentially big issue that could prevent an upgrade from working correctly, despite no warnings or error messages to alert you. One of the first steps to upgrading is to install the 8.3 VFS project […]
by Ryan Farley | May 14, 2015 | Infor CRM
There is a small change needed for mobile customizations in Infor CRM (Saleslogix) Mobile version 3.3 and higher. It's a small change, but one that will prevent your customizations from loading if you don't make it.
by Ryan Farley | Apr 24, 2015 | Infor CRM
There is an issue with the Infor CRM (Saleslogix) Mobile client where, if you have a large list of Area, Category, & Issue values, not all of them will show in the lookup. This is caused by the fact that the out of the box AreaCategoryIssue lookup will retrieve only 200 rows, and, then filter the distinct list of these 200 rows to show the available area, category, or issue values. The problem comes into play when you have more than 200 rows ...
by Jason Buss | Jan 25, 2012 | Infor CRM
If you work on SalesLogix across a number of remote desktop connections and a number of different workstations as I do, you may occasionally run into an issue where the Properties or Toolbox windows cannot be made visible. This happens when you first start a Remote session from a machine with a greater screen resolution, move one of those windows to the far right of the screen, then start a Remote session on a machine with a smaller resolution. ...
by Kris Halsrud | Oct 28, 2011 | Infor CRM
I had a phone call yesterday with a client who was trying to use the Application Architect's manifest creation "wizards" by project difference and by change date and was running into the fact that these wizards have bugs that malforms the XML representing the manifest. This prevents the user from being able to save the manifest, or if they do save, when installed do not properly add the components that are defined in the bundle.
by Kris Halsrud | Aug 4, 2011 | Infor CRM
How to get a missing tab in the SalesLogix web client added back correctly.
by Ryan Farley | Mar 15, 2011 | Infor CRM
Some of you have reported that you've been experiencing errors mentioning "getcp" when using Git Extensions for SalesLogix. This post will outline the problem and show how to fix it.
by Kris Halsrud | Jul 13, 2010 | Infor CRM
I recently ran into a strange issue in the web client that turned out to have a logical explanation. This explanation however, demonstrates a bug with the standard SalesLogix behavior.
The issue lies in trying to Complete an Activity or edit an existing history record when logged into the SalesLogix web client as a web viewer user. The web client will freeze when trying to complete an activity linked to an Account or Contact.
by Mark Duthoy | Jul 9, 2010 | Infor CRM
This problem is usually due to not setting the Send Attachments option when creating a new database
by Kris Halsrud | Apr 30, 2010 | Infor CRM
The standard SalesLogix customer portal site has a problem with date controls. The calendar pop-up does not work. It is strange because the supporting files involved around the calendar control are the same as the SalesLogix web client’s calendar control. namely the files involved are all part of the ext-js framework which is an […]
by George Jensen | Apr 29, 2010 | Infor CRM
I have been working to build a web interface that allows a user to add unlisted products into their system during the creation of a Sales Order or Quote. When doing this, not only is the product added to the SALESORDERITEMS table, but also the PRODUCT and PRODCUTPROGRAM tables as well. While scripting this interface I came across an issue that […]
by Kris Halsrud | Jan 27, 2010 | Infor CRM
SalesLogix released hotfix 1 for SalesLogix 7.5.2. One of the published resolutions of the hot fix was a modification to the dependency lookup to fix defect 1-72412 “Editing ACI values on the ticket causes the ACI view to freeze”. This fix entailed a new version of the SalesLogix web control assembly. I had been hoping […]
by Kris Halsrud | Dec 15, 2009 | Infor CRM
Not sure under what circumstances this will occur but I just ran into this on a Windows 7 64bit computer and thought I would post. After upgrading the computer from a 7.5.1 installation to 7.5.2 I was unable to open the Application architect. An error was displayed: A module declared a dependency on another […]
by Ryan Farley | Aug 31, 2009 | Infor CRM
I recently saw an issue where groups would not load in SalesLogix 7.5.1 web. Not a single group would load. You'd see the spinning circle as if it were attempting to load the group. However, that would disappear and then...nothing. No group data would appear. Not just the data, but not even the group definition, so you wouldn't even see any column headers. With a little troubleshooting the problem was easy to track down, and the solution ...
by Mark Duthoy | Jul 29, 2009 | Infor CRM
Duplicates will appear in the "Group Manager" list view of groups when there are multiple releases of a group. Those duplicate listings cannot be removed unless you go into Architect and modify the release scheme.
by Mark Duthoy | Jul 24, 2009 | Infor CRM
If there is a significant delay when yo log into the Lan Client as Administrator it may be due to the fact all Groups in the system are available for viewing. To prevent this please use the following procedure.
by Mark Duthoy | Jul 10, 2009 | Infor CRM
On SalesLogix pre-6.2 systems, the address Description was not considered when comparing Account and Contact addresses for the purpose of propagating a changed Account address to a matching Contact address. However, with 6.2 and above, if the Address Descriptions do not match, the addresses are not considered a match.
by Ryan Farley | Mar 27, 2009 | Infor CRM
In today's SalesLogix Web Developer class, we discussed an issue that someone in the class was having at runtime with a relationship that had a property that started with lower-case letters. Here are the details of that issue and the fix.
by Ryan Farley | Jul 28, 2008 | Infor CRM
I posted this a while back in the SalesLogix Business Partner newsgroups, but it has recently just helped a few others who came across it there, so I thought it would be a worthwhile public post. Not everyone will get the error mentioned in this post, but if you are then this should help. This post also describes my troubleshooting process to locate this issue and determine the fix for it.
by Ryan Farley | Feb 21, 2008 | Infor CRM
If you're using SalesLogix 7.2 Web along with ActiveMail (the Outlook integration for the SalesLogix Web client - you'll see the option on the login screen), then chances are you've seen an error about “THTTPRequestThread”. This is a particularly annoying error that will display each time you move to a new page. So, every time you do....anything, you'll see the error dialog. A real pain. This post offers some help to solve thi...
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