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Tag: SalesLogix

Top 5 Best Practices for a Smooth Infor CRM Upgrade

Upgrading Infor CRM does not have to be stressful. This guide covers the top five best practices for preparing your environment, handling customizations, merging web.config changes, and running a clean, predictable upgrade.

Issues with the latest version of Chrome (70) and Infor CRM (Saleslogix) web client

Chrome 70 (released mid-October 2018) can cause issues with Infor CRM (Saleslogix) web client.

Setting a Default Search Field and Search Operator for Lookups in Infor CRM

In the Infor CRM (Saleslogix) web client, the Lookup dialogs will default the search field to the first field in the lookup results layout. The operator will default to a default for the data type of the search field. However, this behavior can be changed with some Javascript on a lookup-by-lookup basis. Let's say we want this default to be...

A More Drastic Fix for some Infor CRM and Outlook Sync Issues

Here are two more drastic option to reinstall or repair Xbar, which clear out data that is not touched by other methods.

How to Add a Call Button to the Phone Control in Infor CRM Web

The phone control in the Infor CRM (Saleslogix) Web Client format's a phone number, when possible, and that's really about all it does. What if you wanted to also make it so you could click the number to dial it. Other similar controls, such as the web address control, provides a button that you can click to go to,...

Adding a Confirmation Prompt to a Checkbox Control in Infor CRM

There are times that you might want to prompt a user in Infor CRM (Saleslogix) to make sure a click was intentional. I recently built an integration for a customer that allowed them to add or remove products from their WordPress/WooCommerce website by simply checking or unchecking a box in Infor CRM. I didn't want to have the possibility...

Excluding Reports from the Reports List in Infor CRM

In the Infor CRM (Saleslogix) Web client, users can go to the Reports section to see the full list of reports that are available. However, some reports, you might not want to have available there. For example, at times, you might build reports that serve a certain purpose, that you run via code from somewhere in the system. If...

How to Turn Off SMB 2.0 Caching if it is Slowing Down Infor CRM.

If SMB 2.0 caching used in Windows 10 is slowing down Infor CRM, it is possible to use the Windows Registry to effectively turn off this caching.

Redirect from the Default Web Page to the Infor CRM Web Client

The best way to set up redirection to the Infor CRM web client is to actually place the redirection in the body of the default web page.

GLOBALCHANGETRACKING Table and Email Sync.

If you are running some email sync, and it having issues completing, one possible solution is to purge the GLOBALCHANGETRACKING table of all its old delete records.

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.