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Tag: Tips

Testing Creatio DevKit SDK Functions in Dev Tools Browser Console

One thing that I've always like doing to test things, specifically EntitySchemaQuery tests, was to simply test things out in the browser console. You could easily create an EntitySchemaQuery and test it without needing to go add it to a page, refresh, etc. Plus, it makes it easy to look at some data to troubleshoot without needing to look...

Quick Tip: Using Emoticons in Creatio Lookups is 🔥

A tip to make lookups in Creatio more interesting, which can help engage users more. Using emoticons in Lookups. I recently had a request to create a "rating" lookup with choices like 1-5. Sounds boring and seeing a "2" on a page doesn't give a quick visual of what that really means. So, instead, I used star emoticons for...

Tips for Working with the New Code Editor in Creatio 7.17

I wrote an article previously about getting the most out of the code editor in Creatio. In Creatio version 7.17 the editor has changed and that information no longer applies. The previous editor was based on the Ace editor, however the new code editor is based on the Code Mirror javascript editor. Knowing what the Creatio editor is based on...

IIS Application Pool Issue when Cloning Infor CRM Web Server

If the Infor CRM client site will not display on a cloned web server, it may be necessary to set the IIS application pool identity to a local account, and then set it back to WebDLL.

Useful changes to make in any new development system for Creatio (formerly bpm’online)

Whenever you start working in a new Creatio system, whether it's a local install or a trial system, there are some useful changes to make to help you have a better experience. These may or may not be useful to do in a production system as well but I'm focusing on a system that's used for development. The main...

Improving Performance of the Initial Load Time of Infor CRM (Saleslogix) Web

We received a tip from a customer (Rob Seiwert at Video Corporation of America) last week that is worth passing along. This tip will improve the performance of your Infor CRM (Saleslogix) Web and reduce the initial load time after periods of inactivity, after a server reboot, or after a new deployment has been performed. Pre-Compiling and IIS Application Pools In the Application...

What Happened to the SalesLogix Close Opportunity Form?

I recently assisted a client with restoring the Close Opportunity Form that appears when you select "Closed - Won" from the Opportunity Status field. The form is dependent on

SalesLogix Custom Date Fields and Daylight Savings

We recently helped a client with an issue on a custom date field. Here is the problem. When entering 11/2/08 into a custom date field, the date changes to 11/1/08 (ironically enough this is the day that Day Light Savings Ends).

Avoiding Duplicate Ticket Numbers in SalesLogix

SalesLogix uses an internal function to create Ticket numbers based off the table ID for the record. The first two sections of these numbers indicate the user or site creating the number.

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.