Xbar Outlook integration for Infor CRM may be missing a search feature if it is not unblocked before running the installation.
In order for Infor CRM to function properly, Windows authentication must be enabled both globally and for the Admin user, and the Infor CRM Admin account must be linked to the Windows account used as the CRM service account.
In order for Infor CRM to function properly, there are several ports you will need to make sure are open between all CRM servers.
In order for the connection the CRM database to work, sysdba specifically needs to have only the public user role, and have Master as the default database.
When editing the Data Link in Infor CRM, any change to the Connection tab will reset Persist Security Info on the All tab to False.
In the event of a failed install, it may be possible to add Xbar to Outlook manually.
If Xbar is consistently disappearing from Outlook, you can add values to the Windows registry to stop if from becoming disabled.
Somewhere along the magical trail of breadcrumbs that leads you into the world of an integrated ION Infor CRM system, you define the location of the IOBOX database. This is the intermediate database that ION actually reads and writes to. This configuration is done initially using the set-up tools. If you have to change this […]
I recently discovered an issue with a client who was on the 8.3.09 version of the Infor CRM web client. They were unable to see new picklist items that had been added to various picklists. The way that picklists operate in the web client is that initially a query is made to the database to […]
Infor CRM software is designed to handle the time zone without user intervention, but occasionally there are issues that force users to be aware of it.
It is possible to clear the cache in the Infor CRM software LAN client by deleting certain Windows files and registry keys.
When using the browser-based version of Infor CRM software, it is sometimes necessary to clear the browser cache. For example, if Infor CRM is not displaying recent changes, clearing the cache will force it to reload from the server. The exact procedure depends on which browser you are using. If you are using Google Chrome, […]
Have you ever had an Opportunity that you were unable to update due to Errors when trying to Save the record?
There is a specific Saleslogix Web Client error that is caused by having Infor CRM open in multiple tabs on the same browser.
You can view the errors logged by Infor CRM by looking at the Application log in the Windows Event Viewer.
It might not be obvious in Infor CRM whether or not the SData portal has deployed correctly. If testing from the web server, the default address to test Sdata is localhost:3333/sdata/system$/adapters .
Infor CRM: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character”
Infor CRM Web: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character"
Chrome 70 (released mid-October 2018) can cause issues with Infor CRM (Saleslogix) web client.
Here are two more drastic option to reinstall or repair Xbar, which clear out data that is not touched by other methods.
Troubleshooting why some activities could not be edited or deleted leads to a newly discovered data consistency issue with the USERNOTIFICATION table.