When HTTP Error 401.2 -Unauthorized appears in your web browser
We had an issue with the Database Manager on our 8.3.6 Infor system where the Database Manager would start to open all of the tables but at the last table, it would hang and eventually crash the Administrator or the Architect. The tables would open correctly in SQL Management Studio so we felt certain the database was not corrupted.
There are many possible reasons Infor CRM (Saleslogix) can be slow. Here are a few possible causes worth looking at.
When you are opening an InforCRM application before the login screen loads you see the Error "IsBrandingEnabled"
When establishing a test environment for Infor CRM (Saleslogix), if synchronization is used, steps need to be taken to make sure the test serer does not try to write sync files to the same folder the production server is using.
In the new Office Profile setting that is introduced in version 8.3.6 there is a groups tab. Under that tab is a setting “Specify the maximum number of groups users can display”. If this is set to zero it is supposed to display all groups but times out on the group load. Setting this to […]
When configuring SpeedSearch you typically share the SpeedSearch Directory and all the subdirectories are now shared and available for users.
It is possible for the .DLL file that supports Xbar to fail, in which case the Command Prompt must be used to unregister and reregister the file with Windows, to get it working again.
after rebooting the connection failed with the message "Unable to connect to server".
In order to delete unused templates from the Write menu, it is necessary to delete these items in the Windows registry.
When you hit the test link it should test with the "The feed tested successfully" message. However, if it does not and does not change the Saleslogix Feed and instead returns Error 500 then you will need to modify the ENDPOINTURL in SQL Management Studio.
I was recently working with a client who was having trouble installing the 8.3 Web Action items manifest (Infor v8.3 Action Items VFS.zip). Within this manifest are actions like create triggers or drop indexes. Whenever these Database Definition Language commands were attempted they would receive the dreaded and completely useless “Object Reference not Set to […]
Domain Group Policy can overwrite the ability of some Infor CRM components to log on as a service.
After installing Xbar 1.3, Outlook 2010 did not have the Record to History icons in the toolbar ribbon. In Outlook, go to File, Options, Add-Ins and you will see Infor CRM Outlook Connecter listed in the Disabled Add-Ins.
Prior to 8.3, the ExchangeRate table in the Infor CRM database used the column CurrencyCode as the primary ID of the table. Because of this in the custom Opportunity Smart part OpportunitySnapshot, there was a method to get the exchange rate called GetExchangeRateData that used the GetById method to return the ExchangeRate record based on […]
It’s a common scenario where an Infor CRM server in the DMZ needs to communicate with the Infor CRM application server and SQL server inside the network. In these cases, usually there is a need to open the necessary ports to allow the communication from the server in the DMZ to the servers inside the network. You can […]
The Lead conversion to a contact will fail if you are not filling in the entire address for the lead. There won't be any message telling the user that the address is insufficient just a failure
This article will outline tips to consider when working with mobile customizations in Infor CRM (Saleslogix) and your customizations are not showing up. The first, and most important thing to know, is whether your customizations are even getting loading by the browser. Checking If Your Customizations Are Being Loaded As I mentioned, knowing whether your […]
We recently had a client report an issue that occurs in the Infor CRM web client. The client had code to set a picklist control to disabled (Control.Enabled=false) on the form load. That worked fine: The problem is as soon as a postback occurred things got funky: Notice we now have two controls. […]
We recently had a client that was using the Crystal RDC object in VBScript within the LAN client to run a Crystal Report. They were able to run the report once but the second time they tried, the report failed with a “Database Vendor Code 7” error. Digging in I found the problem. This was […]