The SLXOLEDB.1 provider is not registered on the local machine

Ever seen this error before when logging into the SalesLogix web client? 

Ofter this is a result of an incorrect configuration within a 64bit IIS environment.  However there is a more obscure reason this might be happening we recently discovered. 

If you RDP into the web server as the user account running the SalesLogix application pool, once you log out of the RDP you will cause the IIS application pool to crash.  This causes the “SLXOLEDB.1 provider is not registered” error.  An IISReset will recycle the pools and get rid of the error.

So the short answer is never RDP into the SLX web server as the user account running the Application Pools.

ABOUT THE AUTHOR

Kris Halsrud

Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.

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