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About Customer FX

Contact Customer FX

Customer FX

2324 University Avenue West
Suite 204
Saint Paul, Minnesota 55114

Tel: (800) 728-5783
Tel: (651) 646-7777

info@customerfx.com

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Latest Articles

Infor CRM

Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers

Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.
Customer Experience

When Should Customer Service Use AI and When Should a Human Step In?

Most of us have experienced the frustration of needing to speak with an actual human customer service representative...
Infor CRM

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.
Infor CRM

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

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Customer FX

Latest Articles

Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers

Infor CRM 0
Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.

When Should Customer Service Use AI and When Should a Human Step In?

Customer Experience 0
Most of us have experienced the frustration of needing...

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

Infor CRM 0
It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.

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