In the world of CRM you have many options, but not every option is as adaptable to your unique business needs and challenges as Infor CRM.
Infor CRM has the functionality you need – whether using it straight out-of-the-box, or utilizing the extensive customization capabilities many other CRM systems lack. It allows you to offer a personalized, customer-centric experience to both your base and your leads, while at the same time solving pains such as sales performance management, lead to revenue management, and response time to customer issues and inquiries.
The clean, modern interface is focused on usability – driving user adoption and solving the problem of employee buy-in.
The many deployment options give you the flexibility implement a CRM application that fits your business needs. Don’t have the IT resources to manage a CRM system and the necessary hardware? Infor CRM Cloud has you covered. Do you want your staff to have access to your CRM from anywhere via a URL, but still want to maintain your system in house? Infor CRM Web is your solution. And if you have a staff that is constantly on the go – making sales calls or providing onsite services – you have Infor CRM Mobile to provide your employees with the important customer or prospect information they need at no extra charge.
Infor CRM for Business Owners
Business Owners benefit because the efficiency and effectiveness of their business increases resulting in more profits and higher customer retention rates. Without Infor CRM, the business operates on broken, inconsistent processes.
Infor CRM for Management
Management benefits because they have complete and accurate visibility into the performance of their team including predictable sales revenue and the opportunity to take corrective action before its too late. Without Infor CRM they make guesses and assumptions as to why sales are not what they should be.
Infor CRM for Sales
Sales benefits because they can spend more time interacting with customers and prospects on activities that lead to more sales and personal income. Without Infor CRM, opportunities fall through the cracks and sales spends too much time on unproductive activities.
Infor CRM for Marketing
Marketing benefits because they immediately see the results of their efforts and maximize their impact on prospects. Without Infor CRM, marketing efforts give unclear results that do not produce the desired impact.
Infor CRM for Customer Support
Customer support benefits by customers being better served, their issues are resolved quickly and easily. This creates higher customer satisfaction. Without Infor CRM, there is no visibility to customer issues and no central knowledge base that can provide all support staff with the collective knowledge to solve any issue.