Service Creatio: What Service Software Should Look Like

Attend the Workshop - Service Creatio: What Service Software Should Look Like!

Wednesday 1st September 2021 at 2:00pm CDT

Join us for the next webinar in our Creatio series where we will provide a live demonstration, plus Q&A, of some of the amazing features and capabilities of the Service Creatio solution. Service Creatio surpasses any other CRM or stand-alone customer service package that we have come across. Join us Wednesday, August 25th at 2pm CDT as we cover:

  • Customer 360° Profile - Use Service Creatio to keep record of all of your customer related data.
  • Omnichannel Service - Communicate with customers via phone, chats, emails and portal messages.
  • Case Management - Manage the entire case lifecycle and collaborate with your customers using the self-service portal.
  • Artificial Intelligence - Obtain the most up-to-date customer data, use case routing and classification plus scoring tools.
  • Knowledge Base - Collect knowledge about know errors and train your service agents and self-serve customers.
  • ITSM - Expand the capabilities of your service using best practices and process driven requests.
  • Contact Center - Respond to requests, manage request queues and perform bulk communication for the best CX customer experience.
  • Chat bots - Automate communication with customers in different languages 24/7. Create and apply chat-bots to provide answers and preserve history.
  • Productivity Management - Boost your service productivity management, schedule meetings and calls, all within a single unified platform.

Workshop On:
Wednesday 1st September 2021 at 2:00pm CDT - 60 minutes
After registering, you will receive an email with additional details.

This workshop has ended

This workshop is over and no longer accepting registrations. Take a look at our other workshops or contact us to request one.

Want content like this delivered to your inbox? Sign up for our newsletter!