Learn about the new features in this release.
Bpm’online is committed to providing regular updates that will accelerate your your business, and v7.14.2 is no exception. Highlights of this update include:
- Macros are now connected to the [Audience] detail in the [Sender’s name] and [Email] fields. For example, if the email body includes the name and the email of a specific responsible manager, the recipient will be able to directly respond to that specific manager.
- Added an ability to use templates in feed responses. For example, while transferring a case to a different support line, you can leave a quick comment via a template. To add or edit templates, use the [Email templates] lookup.
- Added an ability to display aggregate columns and connected object columns in editable lists. This way, you can display data directly on the detail without switching to connected records. The data in these columns is view-only.
You can find a full list of the features in this release on the bpm’online academy.
You can also learn more about why bpm’online is a powerful CRM here.