How do you turn on/off the Manage Groups Options in the SalesLogix LAN Client??

Question:

I am trying to figure out what turns on the Mange Groups option in the Sales Client in the List View.  I have a customer that has users that have the option grayed out for certain users when they right click, and I know it has been a long week, but I can not for the life of me figure out what setting to tell them to use to change this.

Answer:

Please go to SLX Administrator then select & edit the user. In the edit user screen click “Function security” tab then expand “View” and check for Groups option. If groups are set to remove access then you have to click on “Give Access” button and save the user setting. Login to SLX client using the user account and check for Manage Groups option in list view.

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