The QTI Group strengthened customer relationships after implementing Sales Creatio.
When The QTI Group, an organization focused on helping businesses address HR needs, started looking for a way to deepen their customer relationships and unite their 4 lines of business they soon realized that there was no central place to access all of their customer information. Instead that information was being shared in internal conversations and spread across smaller internal systems. That’s when they began their search for a CRM and chose to implement Sales Creatio and Marketing Creatio.
“‘You want a vendor that is wanting to stay cutting edge, they want to be the leader of the pack,’ emphasizes Lori Aldridge, Business Technology Specialist. Within two months of signing the implementation contract with Creatio, the company went live.”
After implementing Sales Creatio and Marketing Creatio QTI saw the number of blended service customers using two or more lines of business increase by 20% within a year, and the number of customers using three lines of business increase by 67% within the same time period. Now those are real results.