Outlook Ticket Addin

Here’s a tease of a new product I’ll have coming out shortly. I really hate having to do anything manually. With this I can receive an e-mail from a customer about a bug/issue/etc and create a ticket from it in Outlook (and even have any files attached to the e-mail automatically attach themselves to the ticket).

ABOUT THE AUTHOR

Ryan Farley

Ryan Farley is the Director of Development for Customer FX and creator of slxdeveloper.com. He's been blogging regularly about SalesLogix, now Infor CRM, since 2001 and believes in sharing with the community. His new passion for CRM is Creatio, formerly bpm'online. He loves C#, Javascript, web development, open source, and Linux. He also loves his hobby as an amateur filmmaker.

1 Comment

  1. Hi Daniel. The Outlook Ticket Addin is a discontinued product and no longer available. This was replaced with Outlook2CRM which you can find details about here: http://www.outlook2crm.com

    Reply

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