Computer Telephony Integration now compatible with Infor CRM (Saleslogix) v8.2
QGate rececently released the newest version of intelli-CTi and it now includes compatibility for Infor CRM (Saleslogix) LAN, Web, and Cloud versions 7.5.4 through 8.2. This is great news for those of you on Infor CRM v8.2 that would like to take advantage of the seamless integration with your telephone infrastructure offered by intelli-CTi.
Not familiar with intelli-CTi? Here are a few of the benefits of implementation:
- Streamlined telephony activity within your business
- Improved customer relationships, service levels and customer satisfaction
- Increased telephone call efficiency and throughput
- Personalised telephone interaction – identifying callers automatically
- Increased business productivity
You can learn more (and get a 30-day free trial) here.