Troubleshooting Build/Deploy in Infor CRM

Here are some simple steps you can take to help accomplish a build/deploy if you are having issues with your Infor CRM system:

1. Close your Application Manager and reopen it.
2. Reboot your Web Server.
3. Reboot your Sql Server
4. Create a Project backup and test that on your Test system. If they are no issues on the Test system, the issues with the Build/Deploy are definitely environment related.
5. Look at the C:\windows\system32\cliconfg.exe file. Double click on it and make sure TCP/IP* is enabled.

SQL Server enabled protocols











6. Once enabled, set the server name in the alias to the SQL server hosting the Infor CRM database.

Server Alias










7. Reopen the Application Architect and try to Build/Deploy again.

*If TCP/IP is not enabled, the system may be trying to use a different method which may be slower. By enabling TCP/IP you are enabling the most efficient method of data transfer.


Dale Richter

Director of Training- I have worked with Customer FX since 1997

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