Last month we presented many of the new features and functionality that will be released in Infor CRM v8.3. While a high-level overview is always nice, this month we are going to get into the nitty-gritty of a feature that is very important to the majority of Infor CRM users: Outlook Integration. Join us as we discuss enhancements to desktop integration for syncing Calendar items and Contacts, as well as what's new with Xbar 1.3, including:
-Single file install for Outlook desktop integration and Xbar (now just called Xbar).
-Associate CRM Contact, Account, Lead, Ticket, and Opportunity to an Outlook activity.
-Area/Category/Issue added cascading picklist for Tickets.
-Completing an appointment in Outlook completes it in CRM.
-Access CRM record details, related entities, and user fields from linked calendar items.
-New and updated Outlook calendar items push to CRM in real time.
Wednesday 20th April 2016 at 2:00pm CDT - 33.6 hours
After registering, you will receive an email with additional details.