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Creatio 7.18.1 is now released

Creatio will be rolling out this update within the next few days for all customers.

Read the release notes >>

Here are some of the highlights of this new release:

  • Business processes. When building a process diagram, it’s now much easier for users to assign process tasks to roles; any employee with this role can perform such a task; it is convenient to work with group tasks in the communication panel.
  • Dynamic cases. We’ve implemented Sales Playbook hints to simplify users’ work with leads, sales, orders, and other objects in the system.
  • Home pages. When customizing the home page, you can change the automatically generated element code; it became easier to update homepage data; data view on mobile devices was also improved.
  • Working with chats. Now users can transfer chats to other departments; push notifications were added for new chat messages; the processing of messages sent in Facebook Messenger’s guest mode was improved, too.
  • Banks and Finances. In the Financial Services Creatio product line, it’s now possible to work with product selection as part of a business process.
  • Email Marketing. When using throttling mechanism, it’s possible to specify the daily limit and throttling rules for the emails.
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About the Author
Scott Weber
Scott Weber
Scott Weber is CRM Practice Manager and Senior Consultant for Customer FX Corporation.

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