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Sage SalesLogix v6.2 and v7.0 are Scheduled for Retirement

Published by: David Tinjum




Sage SalesLogix v6.2 and v7.0 are scheduled for retirement

Sage SalesLogix v6.2 and v7.0 will be retired according to the schedule below. We encourage you to contact us to begin planning your upgrade to Sage SalesLogix v7.5 to take advantage of cutting-edge functionality that will greatly enhance your sales, marketing and support efforts.

What does retirement mean for you?
With retirement of Sage SalesLogix v6.2 and v7.0, Sage is able to focus development and support resources on future product enhancements. By concentrating our business efforts on new versions, we are better able to deliver products and services that will make your organization more competitive in current market conditions.

Prior to the retirement dates, software updates will only be provided for critical data loss and security issues. After retirement dates, all Hot Fixes and Service Packs will cease and Feature Requests will no longer be accepted. Customers with current support plans will continue to receive support until their contract expires, however, upon retirement only limited support* will be available.

Retirement Schedule:




















Version

Critical Fix Only Date

Retirement Date


v6.2

June 08

February 09


v7.0

November 08

November 09




Critical Fix Only: Only hot fixes to correct critical data loss or security issues will be considered. Please note we are only considering Critical Fixes for v6.2 currently. After November 2008 we will do the same for v7.0.

Retirement: All maintenance will cease for that product, no hot fixes will be considered, and no feature requests will be accepted.

Take advantage of NEW benefits with Sage SalesLogix v7.5

Enjoy these benefits with Sage SalesLogix v7.5:

A Comprehensive Web CRM Solution boosts productivity with anytime, anywhere access to your CRM data, whether you are connected or disconnected, without sacrificing functionality or usability. State-of-the-art Web 2.0 technologies will enable you to easily perform updates and distribute customizations; you’ll reduce your dependence on help from IT and lower your costs.

Improved Customization and Administration, including codeless customizations, enable you to adapt your CRM solution to work the way you work, improving your team’s performance.

Powerful Lead Management Tools streamline importing and processing leads, ensuring that your leads are delivered to the right person, right away, to increase response time and gain a competitive edge.

Enhanced Usability and a new, modern Web interface, combined with simplified management of your CRM data, provide greater ease-of-use and increased user adoption.

Your CRM, Your Way, through a user-controlled personalized welcome page, mashups with external data sources, and cutting-edge timeline visualization, you get the specific information you need at your fingertips.

Next Steps for Customers on Retiring Versions
When you begin to plan your upgrade to Sage SalesLogix v7.5, your first call should be to Customer FX.  Using our experience, we will help your company through this transition.


*Level 1 and 2 Support Teams may provide support to customers for retired products after the retirement date to meet the needs of customers.

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About the Author
David Tinjum
David Tinjum
Dave is Founder and President of Customer FX Corporation. We all feel sorry for Dave - he's a wanna be geek who can't write a single line of code. How pathetic! Lucky for him, he's surrounded by a whole team of Alpha Geeks. Dave has been an industry insider since 1987 and is called the "Godfather of CRM" by some of his long time peers. He served as Chair of the GoldMine Channel Partner Council from 1993-2000 and Chair of the SalesLogix Business Partner Advisory Council from 1998-2004.

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