Sales and Marketing.
Sales and marketing users tend to use different parts of Saleslogix than those in a support or customer service. You may spend very little time in the ticketing area, but you most definitely will spend plenty of time going through Leads and scheduling activities with your contacts. If you are new user of Saleslogix, you may be having a hard time remembering everything you learned in training, like how add a new Contact or how to add a Note to a record. Don’t worry! Use the attached Saleslogix v8.1 Quick Start Reference Guide anytime you need a refresher.