Tag: Web Client
Infor CRM Saleslogix “Upgrade Safe” Entity Event Issues
With the new "upgrade safe" architecture, upgrades are easier- as most things do carry forward though an upgrade. However, sometimes these carry-forwards cause problems, as this post describes.
Infor CRM 9.x Smart Part Style Definitions Defined
Understanding the new vs old appearance of the web client in system at version 9.0 and higher.
Infor CRM error logging in “query did not return a unique result: 2.”
Infor standard code inserts duplicate data into the CustomSettings table which causes the web client users to not be able to log in.
Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe
Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe
When hosting Infor SLXClient and SData portals on IIS, the first request after an application pool restart can experience slow response times due to Just-In-Time (JIT) compilation. To improve the user experience, you can precompile these portals using the built-in aspnet_compiler.exe, effectively "warming up" the sites.
This blog post will...
Displaying Date/Times Correctly Using the User Timezone in the Infor CRM Web Client
How to return the correct browser date/time equivalent values when running server-side code in the Infor CRM web client.
Infor CRM Web Client Merging Account Error
If you are trying to merge accounts in the Infor CRM web client and you receive a popup stating:
"You do not have the required security access for the selected records"
This is caused by the web client validating the current user's field level security against the security profile assigned to the user on the teams that own the accounts. In...
Scheduling Activities against Entities in Infor CRM 8.4.04
Explaining the new Activity intterface in Infor CRM 8.4.04 web client and how the entity property Can Associate Activity is important to have properly set.
Infor CRM: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character”
Infor CRM Web: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character"
Phone Formatting in Editable SData Grids in Infor CRM
In the 8.4 Infor CRM web client, if you add a phone number column to an SData grid it does not handle formatting phones that contain extensions. Phones that are just 10 digits format fine as (nnn) nnn-nnnn but if you add a phone value like "6515554444x123" that value does not show formatted but instead shows the data as-is,...
Fixing the Infor CRM Job Manager when all Jobs are Stuck “Paused”
In Infor CRM version 8.3.06 the Job Service can get stuck in Paused Mode. This is Fixed in version 8.3.08 and higher.
If you run into this issue where all the jobs are stuck you can follow these steps to fix it:
Shut down the Saleslogix Cache service
Shut down the Saleslogix Job service
Run these scripts
DELETE FROM sysdba.QRTZ_BLOB_TRIGGERS
DELETE FROM...
Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers
Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.
When Should Customer Service Use AI and When Should a Human Step In?
Most of us have experienced the frustration of needing...
Increase Attachment Size Allowed in the Infor CRM SLX Web Client
It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.
A Closer Look at the AI Features in Infor CRM v10
Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.
[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing
On Tuesday, September 15, 2026, Infor is hosting an...



