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Tag: Web Client

Infor CRM Saleslogix “Upgrade Safe” Entity Event Issues

With the new "upgrade safe" architecture, upgrades are easier- as most things do carry forward though an upgrade. However, sometimes these carry-forwards cause problems, as this post describes.

Infor CRM 9.x Smart Part Style Definitions Defined

Understanding the new vs old appearance of the web client in system at version 9.0 and higher.

Infor CRM error logging in “query did not return a unique result: 2.”

Infor standard code inserts duplicate data into the CustomSettings table which causes the web client users to not be able to log in.

Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe

Precompiling and Warming Up Infor SLXClient and SData Portals Using aspnet_compiler.exe When hosting Infor SLXClient and SData portals on IIS, the first request after an application pool restart can experience slow response times due to Just-In-Time (JIT) compilation. To improve the user experience, you can precompile these portals using the built-in aspnet_compiler.exe, effectively "warming up" the sites. This blog post will...

Displaying Date/Times Correctly Using the User Timezone in the Infor CRM Web Client

How to return the correct browser date/time equivalent values when running server-side code in the Infor CRM web client.

Infor CRM Web Client Merging Account Error

If you are trying to merge accounts in the Infor CRM web client and you receive a popup stating: "You do not have the required security access for the selected records" This is caused by the web client validating the current user's field level security against the security profile assigned to the user on the teams that own the accounts. In...

Scheduling Activities against Entities in Infor CRM 8.4.04

Explaining the new Activity intterface in Infor CRM 8.4.04 web client and how the entity property Can Associate Activity is important to have properly set.

Infor CRM: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character”

Infor CRM Web: Error creating manifest by project differences. “hexidecimal value 0x00, is an invalid character"

Phone Formatting in Editable SData Grids in Infor CRM

In the 8.4 Infor CRM web client, if you add a phone number column to an SData grid it does not handle formatting phones that contain extensions. Phones that are just 10 digits format fine as (nnn) nnn-nnnn but if you add a phone value like "6515554444x123" that value does not show formatted but instead shows the data as-is,...

Fixing the Infor CRM Job Manager when all Jobs are Stuck “Paused”

In Infor CRM version 8.3.06 the Job Service can get stuck in Paused Mode. This is Fixed in version 8.3.08 and higher. If you run into this issue where all the jobs are stuck you can follow these steps to fix it: Shut down the Saleslogix Cache service Shut down the Saleslogix Job service Run these scripts DELETE FROM sysdba.QRTZ_BLOB_TRIGGERS DELETE FROM...

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.