SalesLogix web Customer Portal – Adding conditions to lookups

 You can add additional global conditions to lookups in the SalesLogix customer ticket portal by modifying the appSettings.config file within the portal.

Within the <appSettings> section you can add a value like:

<add key=”CustomerPortalLookupConditions_TICKET” value=”RECEIVEDDATE &gt;
’01/01/2012 12:00:00 AM'”/>

This will add a condition to the ticket lookup to only return tickets with a received date greater than 1/1/2012.  Note that XML encoding must be used within your expressions so something like <> must be written as &lt;&gt;.  You can add multiple conditions together like:

<add key=”CustomerPortalLookupConditions_TICKET” value=”RECEIVEDDATE &gt;
’01/01/2012 12:00:00 AM’ and PUBLICACCESSCODE &lt;&gt; ‘k6UJ9A0000OW'”/>