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Area/Category/Issue headache in SalesLogix Web

Ah, the SalesLogix Web Client… Having worked with SalesLogix for over a decade, I feel as though there’s not a whole lot I can’t do with the LAN client. The Web client however…. Well, it seems like I encounter challenges with it every day.

I have a project that I’m currently working on that requires me to revert values from the Ticket-level ACI control if certain conditions are not met (including what ACI values are selected) when the values are modified. This has proved to be a challenge, to say the least. Apparently, I can’t seem to get the current values of the individual Area Category and Issue entity objects on the On Change event of the dplArea control. Instead, it returns the previous values (before the change) making it rather difficult to evaluate what HAS BEEN selected. Ironically, it would make reverting to the previous values much easier since I wouldn’t have to use the IChangedState interface, but I can’t evaluate things in the first place.

Unfortunately, I don’t have any solutions… no happy endings. At least, not yet. I hope to follow this post up with a solution to my little problem in the near future. In the meantime, I’m going back to working the issue, along with the growing desk-shaped bruse on my forehead.

Thanks for reading! Please stay tuned! 🙂

-Jason

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About the Author
Jason Buss
Jason Buss
Jason is a senior application developer with Customer FX.

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