Question:
We have SLX LAN v7.2.1.
Whenever a user attaches an email or leaves a note, phone call etc. anything that creates a history to a contact or account it updates a custom field in the ACCOUNT table. We did this by adding some script to the “Sub Application_AfterCreateHistory(Activity, Sender)” procedure in the “Global Activity” plugin.
This works great when it’s the end user, but it doesn’t work when they do a mail merge and select either of the 2 History options in the second tab of the Mail Merge form:
1. Attach e-mail to each Contact
2. Add History record for each Contact
Is there another plugin that the mail merge uses that I can add our script? Or is there another way to do this?
Answer:
It’s currently only possible to tie into the activity system for one-off mail merges (where the complete activity dailog is used). There isn’t currently any way to accomplish what you want.
