Ever get your annual Infor CRM Maintenance and Support renewal invoice and wonder what all of the line items are? Here is an explanation of some of the common ones we see;
Infor CRM Architect – This is a server application license used to modify the LAN client and to create new LAN plugins
Infor CRM Suite Premier – This is the license that unlocks the Premier level features like advanced speed search and the ability to add new plugins.
Infor CRM Suite Premier (with a count larger than one) – This is the named user licenses
Infor CRM Suite Premier Concurrent Users – This is the concurrent user licenses
Infor CRM Remote Office Server – This is the license for remote office locations that sync to a local database
Crystal Reports Designer – This is the license for creating and modifying Crystal Reports
Infor CRM Sync Server – This is the license for the main office sync server if you are using remote databases or remote offices.
Infor CRM Limited use Named user for Data Only Access – This license is for connecting to the Saleslogix database from a 3rd party source.
Infor CRM Server Premier – This is the Saleslogix database server license
Infor CRM Self Service Portal Limited – This is the license for the customer support portal. This enables customers to create support cases on your website.
Infor CRM Exchange Link – This is the license for integrating Saleslogix with Exchange server for email, calendar, and Contact integration.
