back to top

Making Lookups in the Infor CRM History Dialog Hyperlinks

One thing that irks me about the dojo based Activity and History lookup widgets is that they don’t allow hyperlinking. While I get you don’t want users leaving the current page in the middle of creating a new record, it is awfully nice to be able to navigate to a record via a link.

I recently was asked to extend the History dialog so that the lookups acted as hyperlinks to the respective entities. I was able to achieve this by extending the base HistoryEditor widget and adding to the _setAccessToUI method. Here is the code:

define('FX/HistoryEditor', [
    'dojo/_base/declare',
    'Sage/UI/Controls/Lookup',
    'dijit/form/TextBox',
    'dijit/layout/ContentPane',
    'Sage/MainView/ActivityMgr/HistoryEditor',
    'dojo/on',
    'dojo/_base/lang'

],
function (declare, Lookup, TextBox, ContentPane, SageHistoryEditor,on, lang) {
    var editor = declare('FX.HistoryEditor', [SageHistoryEditor], {        
        _setAccessToUI: function (hasAccess) {
            this.inherited(arguments);
                        
            this.lup_Account.textbox.style.textDecoration = "underline";
            this.lup_Account.textbox.style.color = "Blue";
            on(this.lup_Account, 'dblclick', lang.hitch(this, function() {           
                var his = this._historyData;
                var url = 'Account.aspx?entityid=' + his.AccountId;
                window.location = url;
            }));

            this.lup_Contact.textbox.style.textDecoration = "underline";
            this.lup_Contact.textbox.style.color = "Blue";
            on(this.lup_Contact, 'dblclick', lang.hitch(this, function () {
                var his = this._historyData;
                var url = 'Contact.aspx?entityid=' + his.ContactId;
                window.location = url;
            }));

            this.lup_Ticket.textbox.style.textDecoration = "underline";
            this.lup_Ticket.textbox.style.color = "Blue";
            on(this.lup_Ticket, 'dblclick', lang.hitch(this, function () {
                var his = this._historyData;
                var url = 'Ticket.aspx?entityid=' + his.TicketId;
                window.location = url;
            }));

            this.lup_Lead.textbox.style.textDecoration = "underline";
            this.lup_Lead.textbox.style.color = "Blue";
            on(this.lup_Lead, 'dblclick', lang.hitch(this, function () {
                var his = this._historyData;
                var url = 'Lead.aspx?entityid=' + his.LeadId;
                window.location = url;
            }));

            this.lup_Opportunity.textbox.style.textDecoration = "underline";
            this.lup_Opportunity.textbox.style.color = "Blue";
            on(this.lup_Opportunity, 'dblclick', lang.hitch(this, function () {
                var his = this._historyData;
                var url = 'Opportunity.aspx?entityid=' + his.OpportunityId;
                window.location = url;
            }));
            
        }
    });
    return editor;
});
Contact Customer FX for your CRM project
We let our expertise speak for itself - let us know how our all-star team can help on your CRM project
About the Author
Kris Halsrud
Kris Halsrud
Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Infor CRM SLX 10.0: Delegate Ownership Changes for “Everyone” Records

Learn how the new EveryoneOwnerAssignment secured action in Infor CRM SLX 10.0 allows designated users to change ownership of Everyone-owned records without requiring Administrator access.

Related Articles

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Related Videos