back to top

Error in SalesLogix web client ‘Enum code does not map to a value on enum UserType’

 I recently found I was running into an error in the SalesLogix web client when trying to launch activities or history that stated:

‘Enum code does not map to a value on enum UserType’

The stack trace on the error was quite lengthy but by reading through it I was able to determine that one user in the system did not have a proper TYPE defined.  The Type of a user is what kind of license they are.  In the case of the system I was working on there was one user that did not have a type.

Running this SQL query showed my the list of Types in the system for the users

select  type, COUNT(type) from usersecurity group by type

The proper types should be one of the following:

  • N (Network)
  • M (Remote)
  • T (Web)
  • V (Web Viewer)
  • C (Concurrent)
  • R (Retired)
  • P (Template)
  • A (Add On)
  • W (Admin)

To fix my problems I simply set the offending record to be a retired user using this SQL statement:

 update USERSECURITY set TYPE=’R’ where TYPE=”

 

 

Contact Customer FX for your CRM project
We let our expertise speak for itself - let us know how our all-star team can help on your CRM project
About the Author
Kris Halsrud
Kris Halsrud
Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Infor CRM SLX 10.0: Delegate Ownership Changes for “Everyone” Records

Learn how the new EveryoneOwnerAssignment secured action in Infor CRM SLX 10.0 allows designated users to change ownership of Everyone-owned records without requiring Administrator access.

Related Articles

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Related Videos