Question:
I had a user ask how to fix a corrupt picklist.
The picklist did not show any values when trying to edit the picklist values in the Administrator section of the Web Client .
You are able to add a new entry and it shows up in the picklist, but the existing values are not there.
Answer:
The picklist we were dealing with is fairly short, so I recommended to the user to delete all existing items in the actual database, then add the values back again, so that you could edit them when necessary.
To do this, I first queried the database for a value that I knew was in the picklist. Ie. Value A
Select * from sysdba.picklist where text = ‘Value A’
Once I had the results, I could find the picklistid. I took the picklistid kSYSTt0001301 and queried the database for all the entries in the database.
Select * from sysdba.picklist where
picklistid = ‘kSYSTt0001301’
I took a screen shot of the entries so I would have them for data imput later.
Then I delete all of the entries.
Delete
from sysdba.Picklist where picklistid = ‘kSYSTt0001301’
Then I logged back into the Web Client as Admin, went into picklists and added the entries from the screenshot that I made.
I am now able to add, edit and delete.
I don’t know why this picklist was corrupt, but all is well now.
