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Is it possible to drag and drop an attachment from the Account Attachments tab into an Outlook email?

Published by: Customer FX

Question:

Is it possible to drag and drop an attachment from the Account Attachments tab into an Outlook email. A user tried this and only the URL of the attachment was pasted.

 

Answer:

No it is not possible. Unlike the LAN client, the Attachments are not locally available from the web client unless they are first downloaded. Therefore dragging an attachment has no reference to the originating file but only to the link it refers to on the web page.

 

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