This SalesLogix Training webinar shows the user how to create New Tickets in SalesLogix Cloud SalesLogix Web Client. Tickets allow user to create a ticket to resolve issues that customers may have with your products. This will also allows you to track the number of issues and the resolutions used to address the problems.
Other Ticket functionality will be addressed in other webinars. This webinar only reviews the creation of New Tickets.
Also, the Description and Resolution Fields.
Watch the video below: