back to top

SalesLogix Web 7.5 Calendar Limitations for Admin

In the SalesLogix 7.5 web client, there is a method that runs when the insert activity screen opens while on a current account/contact/opportunity that relies on the Sage.SalesLogix.Activity.UserCalendar class to determine if the current user has calendar access to insert, edit or delete activities.  This method will allow for correct behavior of normal users, however the admin user does not have entries to allow for this class to properly allow the admin login to create activities unless the account manager of the account and contacts is set to admin.  In this case the system assumes you have the right since you are the manager of the account/contact.

 

The result of this is the admin user is unable to add activities into the SalesLogix 7.5 web client unless the account manager on the account or contact the activity is being added against is set to admin. 

Bad Activity

Notice how the screen control are all disabled.  This is because the Sage.SalesLogix.Activity.UserCalendar.GetUserCalendar method does not correctly return an abject when the screen opens for the admin user. 

This behavior can be avoided if you create an activity while not on a current record, such as creating an activity while on the welcome page.

Good Activity

This activity, launched from the welcome page, allows you to create an activity for the same account you could not create it for when launched from the account or contact records.

Contact Customer FX for your CRM project
We let our expertise speak for itself - let us know how our all-star team can help on your CRM project
About the Author
Kris Halsrud
Kris Halsrud
Kris Halsrud is a Senior Analyst / Developer for Customer FX Corporation.

1 COMMENT

  1. Sounds like a bug. Sage could remedy this by simply adding an OR to the condition in the ActivityDetail.ascx.cs to disregard the null UserCalendar object when the user is Admin and set the add/edit/delete permissions accordingly (would seriously be about a single line that could fix this).

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Infor CRM SLX 10.0: Delegate Ownership Changes for “Everyone” Records

Learn how the new EveryoneOwnerAssignment secured action in Infor CRM SLX 10.0 allows designated users to change ownership of Everyone-owned records without requiring Administrator access.

Related Articles

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

Exploring AI Options for Infor CRM v10

I've started taking a closer look at the AI capabilities built into Infor CRM v10. Over the next several posts, I'll share what I learn. From the built-in features and supported AI providers to implementation considerations, costs, and practical use cases.

Related Videos