Tag: Customer Portal
How to Add a Custom Section to the Creatio Customer Portal
Creatio has three different portals. The self-service portal is for cases and knowledge base only. If you're using the Customer portal or Partner portal you can add a custom section. In this article I will be showing you how to add a custom section to your portal in just a few steps.
First thing you're going to want to do...
Applying Global CSS Styles in the Creatio Portal (formerly bpm’online)
In my last article I showed how you can determine if the current user is a portal user or not. In this article we will use that to selectively apply some custom CSS to the portal only. If you're new to applying CSS styles in Creatio, take a look this article on the topic before continuing.
First of all, what...
Determining if the Current User is a Portal User in Creatio (formerly bpm’online)
There are likely times in Creatio when you need your code to behave differently depending on whether the current user is a full Creatio user or a portal user. This is a pretty easy thing to check. You can check if the current user is a portal user by using the following:
if (Terrasoft.isCurrentUserSsp()) {
// is...
InforCRM V8.x Customer Portal File Attachment Upload Fails With Error 405
We had not seen this error in the InforCRM Customer Portal until recently, and the befuddling aspect was the SLXClient attachment upload worked perfectly. The Application Architect setup was checked and IIS was setup and running with the WebDll user running the CustomerPortal application and web pool.
Customer Portal Default Ticket Display in SalesLogix 7.5.x
Here is a tip for SalesLogix web Admins. If your customers do not see their tickets in the Customer Portal you will need to change the default content
Getting the Contact for the Currently Logged in Customer Portal User
In the SalesLogix 7.2 Customer Portal, you might have the need to get or set values from the user's contact record. While the user is actually a contact, in the portal, the SLXUserService is still used to get the logged in user, however, you'll need to translate to an IContact to work with the underlying contact record.
Changing the Title of a SalesLogix 7.2.1 Web Portal
Using 7.2.1, if you change the portal title this change does not reflect as the title of the deployed site. For example, if you change it from "Sage SalesLogix" to "SalesLogix Development System", then deploy the site, it will still show "Sage SalesLogix" as the site's title. I should mention, this was not a problem in pre-SP1 (7.2.0) systems it worked fine there.
Infor CRM Sync for Exchange: Action Required by August 31, 2026
Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.
[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters
See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.
Disable Caching in Infor CRM SLX Web Client
In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.
AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?
Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.
Build Your Creatio AI Skills with the 2026 AI Summer Program
Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.



