Tag: overview
Overview of Authentication Methods in Infor CRM SLX
There are several different places in which authentication for Infor CRM SLX is configured. The way the different authentication methods affect each other is not always intuitive.
Considerations when Making Infor CRM SLX Client Site Available on the Public Internet
It is possible to publish the Infor CRM SLX web client site on the public internet, but there are security concerns when doing so.
Using a VPN to Provide Infor CRM SLX Access to Remote Users
It is possible to use a VPN to provide access to Infor CRM SLX to remote users, either directly, or through a workspace.
[Video] An Overview of Creatio’s Agent Desktop
The Creatio Agent Desktop is a tool to improve the tasks typically performed by call center and helpdesk agents. You're able to manage cases in a single window, access a customer's profile, and overall improve customer experience. With the agent desktop, an agent can efficiently handle tickets in omnichannel mode, manage both incoming and outgoing calls, and address other...
