If you've been following our blogs, such as mine or our others written by Ryan Farley, Kris Halsrud and George Jensen (among others), we now have feeds set up on both Twitter and Facebook! These feeds are a great and easy way to stay on top of new information relevant to SalesLogix, SageCRM and all the great content that comes out of Customer FX.
In today’s Web-intensive culture, taking advantage of Web 2.0 social media tools like Facebook and Twitter can provide the chance to extend customer relationships and generate positive buzz about your company. Social CRM enables you to better understand your customers and prospects, what’s on their minds, what topics are important to them, and how they like getting information so you can build more intimate relationships with them.
You can now follow Customer FX on Twitter @CustomerFX and stay up to date with everything that comes out of Customer FX, from blog posts to news about CRM products and updates. You'll get it all on our new Twitter feed!