The QTI Group strengthened customer relationships after implementing Sales Creatio. When The QTI Group, an organization focused on helping businesses address HR needs, started looking for a way to deepen their customer relationships and unite their 4 lines of business they soon realized that there was no central place to access all of their customer […]
Alerts and automation have been extended to 1,000s of web apps. The newest version of KnowledgeSync, an alerts and workflow solution that’s a perfect compliment to CRM, is now available. KnowledgeSync v10 comes with a number of improvements meant to ensure vital information your organization needs never falls through the cracks, resulting […]
Now’s your chance to see how Sales Creatio can positively impact your sales strategy. Why would you want to implement Sales Creatio (formerly bpm’online), an end-to-end sales cycle management software? For starters, it was named a leader in Gartners 2019 Magic Quadrant for Sales Force Automation. Hailed by Gartner as “…a UI that is […]
Sales Creatio is part of the CRM Creatio (formerly bpm’online) suite, and whether you purchase it as a standalone product or implement it along with Marketing Creatio and Service Creatio, it is sure to have a positive impact on your bottom line and your customer’s overall satisfaction. Health e(fx) is a great example of how […]
Bpm’online (now Creatio) leads in 3 important categories. Every year CRM Magazine releases their CRM Market Leader Award winners and this year bpm’online was acknowledged as a CRM Market Leader. Anaysts from various industry experts such as Forrester Research, Nucleus Research, and G2Crowd, judged the leading CRM vendors to choose the top five solutions in […]
Gartner’s 2019 Magic Quadrant for Sales Force Automation has been released. Bpm’online moved from the Sales Force Automation Challenger category in 2018 to Leader in 2019. Gartner found that one of the strengths of bpm’online, among many, was product execution: “Bpm’online provides a UI that is easy to follow and modern. The sales product […]
Over the past year or so, most of my time has been spent working with bpm’online. It’s been my primary focus and an amazing journey – it’s made me excited about CRM all over again. I’ve been working with Infor CRM (Saleslogix) since it’s very first public release (I think that was 1997). It’s been […]
The marketplace is saturated with CRM systems of all types and costs, from free to thousands of dollars per user per year. Most have one thing in common that limits their usefulness – for the most part they just store data. All CRM systems are built using forms over a database and they have […]
Bpm’online is dedicated to making improvements and creating fixes that will help accelerate your business, and the latest release is no different. Version 7.13.3 adds new features to marketing, service, core functions, the mobile app, business processes, and development tools. You’ll also find a few bug fixes sprinkled in. Some new features […]
Bpm’online (now Creatio) recognized for the 5th time. The CRM Watchlist for 2019 recently announced it’s winners and bpm’online once again made the cut. Out of the 73 competitors, 12 were chosen based on a myriad of criteria: Interested in learning more about bpm’online? Visit our bpm’online product page, sign up for a free trial, or drop us […]
You most likely do. Can you believe that in a couple weeks it will be Thanksgiving? Before you know it we’ll be ringing in the New Year. And while it may seem like it’s a ways off, now is the time to evaluate your CRM strategy to make sure that in 2019 you fully leverage […]
Looking to make a change? If your current CRM isn’t working for you, or you’ve outgrown Outlook and Excel as your makeshift CRM, now is the perfect time to take a look at something new. Sign-up for a live demo of Infor CRM and learn more about this award winning software (here’s another award for good measure), that offers […]
Like many CRM users, I rely on Outlook to send and receive emails throughout the day
Microsoft on Tuesday fired a major shot across the bow at Salesforce.com, filing a federal lawsuit against the online software company claiming it infringes on nine patents.
I just watched a Salesforce.com presentation highlighting their new "Document Management' solution which was just announced at the recent Dreamforce conference.
I attended a web based presentation of the Salesforce.com new release and had to share this
I came across this interesting white paper on the crmindustry.com web site on a controversial topic in the world of CRM
some enterprises have determined that SaaS wasn't the way to go
Despite the recession, the need to create differentiation through unique customer experiences, strive for deeper insight into customer needs and behaviors, and serve customers cost-effectively remains.
Seed vs. Sod - A real-world experience that closely parallels the potential methods of implementing a CRM system; Do-It-Yourself vs. using a Professional Partner.