Over the past year or so, most of my time has been spent working with bpm’online. It’s been my primary focus and an amazing journey – it’s made me excited about CRM all over again. I’ve been working with Infor CRM (Saleslogix) since it’s very first public release (I think that was 1997). It’s been […]
The marketplace is saturated with CRM systems of all types and costs, from free to thousands of dollars per user per year. Most have one thing in common that limits their usefulness – for the most part they just store data. All CRM systems are built using forms over a database and they have […]
Bpm’online is dedicated to making improvements and creating fixes that will help accelerate your business, and the latest release is no different. Version 7.13.3 adds new features to marketing, service, core functions, the mobile app, business processes, and development tools. You’ll also find a few bug fixes sprinkled in. Some new features […]
Bpm’online recognized for the 5th time. The CRM Watchlist for 2019 recently announced it’s winners and bpm’online once again made the cut. Out of the 73 competitors, 12 were chosen based on a myriad of criteria: Interested in learning more about bpm’online? Visit our bpm’online product page, sign up for a free trial, or drop us a line. […]
You most likely do. Can you believe that in a couple weeks it will be Thanksgiving? Before you know it we’ll be ringing in the New Year. And while it may seem like it’s a ways off, now is the time to evaluate your CRM strategy to make sure that in 2019 you fully leverage […]
Looking to make a change? If your current CRM isn’t working for you, or you’ve outgrown Outlook and Excel as your makeshift CRM, now is the perfect time to take a look at something new. Sign-up for a live demo of Infor CRM and learn more about this award winning software (here’s another award for good measure), that offers […]
Like many CRM users, I rely on Outlook to send and receive emails throughout the day
Microsoft on Tuesday fired a major shot across the bow at Salesforce.com, filing a federal lawsuit against the online software company claiming it infringes on nine patents.
I just watched a Salesforce.com presentation highlighting their new "Document Management' solution which was just announced at the recent Dreamforce conference.
I attended a web based presentation of the Salesforce.com new release and had to share this
I came across this interesting white paper on the crmindustry.com web site on a controversial topic in the world of CRM
some enterprises have determined that SaaS wasn't the way to go
Despite the recession, the need to create differentiation through unique customer experiences, strive for deeper insight into customer needs and behaviors, and serve customers cost-effectively remains.
Seed vs. Sod - A real-world experience that closely parallels the potential methods of implementing a CRM system; Do-It-Yourself vs. using a Professional Partner.
Undoubtedly, the most common question I hear from companies is "How do I cost justify my CRM investment?"
If the high cost of implementing your new software system is preventing you from making the purchase right now, this may change your thinking! This tax incentive could significantly lower the actual cost of your new CRM and/or ERP system.