Bpm’online (now Creatio) leads in 3 important categories. Every year CRM Magazine releases their CRM Market Leader Award winners and this year bpm’online was acknowledged as a CRM Market Leader. Anaysts from various industry experts such as Forrester Research, Nucleus Research, and G2Crowd, judged the leading CRM vendors to choose the top five solutions in […]
Gartner’s 2019 Magic Quadrant for Sales Force Automation has been released. Bpm’online moved from the Sales Force Automation Challenger category in 2018 to Leader in 2019. Gartner found that one of the strengths of bpm’online, among many, was product execution: “Bpm’online provides a UI that is easy to follow and modern. The sales product […]
Over the past year or so, most of my time has been spent working with bpm’online. It’s been my primary focus and an amazing journey – it’s made me excited about CRM all over again. I’ve been working with Infor CRM (Saleslogix) since it’s very first public release (I think that was 1997). It’s been […]
The marketplace is saturated with CRM systems of all types and costs, from free to thousands of dollars per user per year. Most have one thing in common that limits their usefulness – for the most part they just store data. All CRM systems are built using forms over a database and they have […]
Bpm’online is dedicated to making improvements and creating fixes that will help accelerate your business, and the latest release is no different. Version 7.13.3 adds new features to marketing, service, core functions, the mobile app, business processes, and development tools. You’ll also find a few bug fixes sprinkled in. Some new features […]
Looking to make a change? If your current CRM isn’t working for you, or you’ve outgrown Outlook and Excel as your makeshift CRM, now is the perfect time to take a look at something new. Sign-up for a live demo of Infor CRM and learn more about this award winning software (here’s another award for good measure), that offers […]
Like many CRM users, I rely on Outlook to send and receive emails throughout the day
Microsoft on Tuesday fired a major shot across the bow at Salesforce.com, filing a federal lawsuit against the online software company claiming it infringes on nine patents.
I just watched a Salesforce.com presentation highlighting their new "Document Management' solution which was just announced at the recent Dreamforce conference.
I attended a web based presentation of the Salesforce.com new release and had to share this
I came across this interesting white paper on the crmindustry.com web site on a controversial topic in the world of CRM
some enterprises have determined that SaaS wasn't the way to go
Despite the recession, the need to create differentiation through unique customer experiences, strive for deeper insight into customer needs and behaviors, and serve customers cost-effectively remains.
Seed vs. Sod - A real-world experience that closely parallels the potential methods of implementing a CRM system; Do-It-Yourself vs. using a Professional Partner.
Undoubtedly, the most common question I hear from companies is "How do I cost justify my CRM investment?"