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Tag: SQL

Safely Shrink the Size of the Infor CRM SQL Log File

You can use the SQL console or a SQL command to shrink a Infor CRM SQL database log file that has grown too large, but be sure to back up the database first.

Manage SQL Logs in Infor CRM Database

As I mentioned in last week's post, using the Full recovery model in SQL in an Infor CRM database would prevent some data loss in the event of a database failure, but would require more careful management of the SQL logs. In today's post, I will expand on that. When using the Full recovery model in SQL, every transaction is...

SQL Recovery Models and Infor CRM

In the SQL database for Infor CRM, you can set the recovery model to Simple or Full.

Query To Find Objects Related To Another Object in Creatio

If you need to determine the objects that are related to another object in Creatio, there's a few ways to do this. For example, let's say you want to find all of the objects that have a relationship to the account object - meaning, find all the objects that have an account lookup. We'll take a look at two...

Sysdba SQL login for Infor CRM Database

In order to prepare a SQL server to run Infor CRM, you must set up a SQL login for CRM to use, and must link it with the sysdba user in the CRM database.

Moving or Restoring Databases in Infor CRM (formerly Saleslogix)

Use the sa SQL account to move or restore CRM databases, but use sysdba to connect to them.

Executing Direct SQL Statements in a Process or Configuration Web Service in Creatio (formerly bpm’online)

Creatio does have a lot of options for working with objects/data with an Entity object model, EntitySchemaQuery, Select/Update/Insert objects (I'll get around to writing articles on these topics as well). You can also execute a SQL statement directly when needed as well. Before we get into the code, it's worth mentioning, executing a SQL statement directly in the database won't...

Clear User Settings in Infor CRM LAN client (formerly SalesLogix)

It is possible to clear the user settings in the CRM LAN client (formerly SalesLogix) using a SQL query.

GLOBALCHANGETRACKING Table and Email Sync.

If you are running some email sync, and it having issues completing, one possible solution is to purge the GLOBALCHANGETRACKING table of all its old delete records.

Dealing with Columns in Infor CRM (SalesLogix) Query Builder

Adding Columns in Infor CRM Querry Builder can be confusing, as columns are listed based on the organization of the database, rather than what is displayed in the Client.

Infor CRM 10: Phone Number “Starts With” Search Not Working with Formatted Numbers

Infor CRM 10's Starts With search may fail to find phone numbers stored with formatting characters. Learn why this happens, how to identify affected records, and how to resolve the issue.

When Should Customer Service Use AI and When Should a Human Step In?

Most of us have experienced the frustration of needing...

Increase Attachment Size Allowed in the Infor CRM SLX Web Client

It is possible to increase Infor CRM SLX's limit on the size of a file that can be uploaded by editing values in web.config file.

A Closer Look at the AI Features in Infor CRM v10

Infor CRM v10 includes several built-in Generative AI features that go beyond a simple chatbot. Here's a closer look at AI Summary, AI Assistant, AI Newsfeed, and AI-assisted email drafting.

[Webinar] Infor CRM SLX Admin Essentials: Xbar for Web and Email Marketing

On Tuesday, September 15, 2026, Infor is hosting an...