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Tag: SQL

Safely Shrink the Size of the Infor CRM SQL Log File

You can use the SQL console or a SQL command to shrink a Infor CRM SQL database log file that has grown too large, but be sure to back up the database first.

Manage SQL Logs in Infor CRM Database

As I mentioned in last week's post, using the Full recovery model in SQL in an Infor CRM database would prevent some data loss in the event of a database failure, but would require more careful management of the SQL logs. In today's post, I will expand on that. When using the Full recovery model in SQL, every transaction is...

SQL Recovery Models and Infor CRM

In the SQL database for Infor CRM, you can set the recovery model to Simple or Full.

Query To Find Objects Related To Another Object in Creatio

If you need to determine the objects that are related to another object in Creatio, there's a few ways to do this. For example, let's say you want to find all of the objects that have a relationship to the account object - meaning, find all the objects that have an account lookup. We'll take a look at two...

Sysdba SQL login for Infor CRM Database

In order to prepare a SQL server to run Infor CRM, you must set up a SQL login for CRM to use, and must link it with the sysdba user in the CRM database.

Moving or Restoring Databases in Infor CRM (formerly Saleslogix)

Use the sa SQL account to move or restore CRM databases, but use sysdba to connect to them.

Executing Direct SQL Statements in a Process or Configuration Web Service in Creatio (formerly bpm’online)

Creatio does have a lot of options for working with objects/data with an Entity object model, EntitySchemaQuery, Select/Update/Insert objects (I'll get around to writing articles on these topics as well). You can also execute a SQL statement directly when needed as well. Before we get into the code, it's worth mentioning, executing a SQL statement directly in the database won't...

Clear User Settings in Infor CRM LAN client (formerly SalesLogix)

It is possible to clear the user settings in the CRM LAN client (formerly SalesLogix) using a SQL query.

GLOBALCHANGETRACKING Table and Email Sync.

If you are running some email sync, and it having issues completing, one possible solution is to purge the GLOBALCHANGETRACKING table of all its old delete records.

Dealing with Columns in Infor CRM (SalesLogix) Query Builder

Adding Columns in Infor CRM Querry Builder can be confusing, as columns are listed based on the organization of the database, rather than what is displayed in the Client.

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.