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Tag: Email

Setting up Microsoft Office 365 Email for use with Creatio

When using Creatio, one of the most power parts of the application is the ability to integrate your email and calendar with Creatio. If you're company is using Office 365, you'll need to do a few configuration steps in your Azure/Office 365 portal to allow Creatio to authenticate with your Office 365 accounts using OAuth. The steps outlined in...

Install Office Integration to Add Mail Merge Functionality to Infor CRM

Installing Office Integration allows you write emails and even mail merge personalized email to multiple recipients directly in Infor CRM web client.

How to Resolve Error 400 admin_policy_enforced When Connecting Creatio (bpm’online) to Your Google G Suite Email or Calendar

If your organization uses G Suite and Creatio and you've just started getting an "Error 400: admin_policy_enforced" error when attempting to connect, or reconnect, your Gmail or Calendar to Creatio, this is due to a Google policy change that went into effect on November 4th, 2019. The error you see when you connect/reconnect your account is the following: Here's what's...

Introducing InboxGuru for Infor CRM

Inbox Guru is an integrated marketing automation solution built specifically for Infor CRM

Using Computed columns to create an Email link on a standard ICRM web datagrid

Recently, I had a request to build functionality that would allow a user to send an email based on information in a datagrid row. Here is an outline of how I put that functionality together. The form contains a standard datasource/datagrid setup (Note, this does not work with an editable datagrid). In addition to any other functionality on the form, we also need to add two objects: A Hidden Text control, and a button on the form. The Hidden Text field will contain the record ID for the selected record. The button is what actually triggers the send email process, however we “click” this button via code when using the Custom Format Column.

Modifying the ‘Copy to E-mail’ link in the SalesLogix Web client Opportunity snapshot

If you've ever wanted to modify the email generated from the Opportunity Snapshot in the web client, you'll find that it is incredibly simple to add new fields to the body of the email. To do so, you will need to modify the OpportunitySnapShot.ascx.cs smart part, found under Portal Manager->Sage SalesLogix->SupportFiles->SmartParts->Opportunity.

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.