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Tag: Mail Merge

Installing the New “Word” Addin for Infor CRM

In 2022 the Internet Explorer Browser no longer works with Infor CRM Mail Merge. Infor has released a new Addin that is not dependent on any Browser. It works directly with Microsoft Word.

Adding a SQL Value to a Mail Merge Using the New Infor CRM Mail Merge Addin

If you have tried the new Infor CRM Mail Merge addin from Infor, you may have noticed you cannot insert the Account Manager of an Contact into the Mail Merge document.  You also cannot add Custom Fields from Custom tables.  There is a resolution - create a new SQL value field in the Word Addin to access Account Manager. ...

Free Training Workshop: Creating and Running Mail Merge in Infor CRM (Saleslogix) v8.x

Monday, April 11th at 2pm CDT. Take a little break during your day to learn something new!  Our free training workshops help you to better use Infor CRM by breaking up the myriad of functionality into manageable chunks.  No training workshop is longer than a half hour, meaning you won't get information overload and can easily fit it into your...

InforCRM Mailmerge with Office 2013 Click-to-Run

Start by determining if this is a click-to-run Office 2013 install

Sage SalesLogix 7.5.3 Desktop Manager Tips

The Sage Desktop Manager application that runs in your taskbar can be restarted from your Start, Programs, Startup, SalesLogix Desktop Manager. This location, while not obvious, does allow those users without the SalesLogix LAN client install to start the app from the Programs.

Opening up a world of possibilities with SalesLogix mail merge documents- Using SQL functions

I just came up with a really cool way of doing some potentially really cool and complicated things from with the SalesLogix Word Mail Merge engine utilizing a combination of SQL merge fields and SQL functions.

SalesLogix 7.5.1 Web Client MailMerge Issue and Resolution

We had a web client user successfully using MailMerge on a test web installation but after production was put into place mailmerge failed. With a little digging we discovered the initial download to install the Active Mail components places a .dll, Slxemailnotifier.dll, in the Windowssystem32 dir and writes a registry setting detailing what web site the SLXclient opens.

Calling Merge Forms in SalesLogix LAN VBScript

Recently, I've been working on a customization which calls for one of a number of Merge Forms to be ran based on certain criteria. This is a pretty simple process, and here's how I did it: First of all, I need to get the pluginid for the appropriate Merge Form, based on my criteria. This can be found in the "Plugin" table, based on the plugin type of 25, and the name of the Form. In this case, these forms have been created by Admin, so the userid is the standard SYST00000001 value:

Infor CRM Sync for Exchange: Action Required by August 31, 2026

Using Infor CRM Sync for Exchange with Microsoft 365? Your Exchange administrator must update tenant settings by August 31, 2026 to prevent sync disruption.

[Webinar] What’s Coming Next for Infor CRM SLX and Why v10 Matters

See what’s coming next for Infor CRM SLX, including new marketing workflows, automation improvements, and reasons to consider upgrading to v10.

Disable Caching in Infor CRM SLX Web Client

In the rare case caching is causing issues in the Infor CRM SLX web client, it is possible to disable specific types of caching by making edits using Application Architect, and then deploying.

AI Readiness Checklist for CRM Teams: Is Your CRM System Ready for AI?

Before using AI in Creatio, make sure your CRM data, users, processes, and automation foundation are ready. Use this practical AI readiness checklist for CRM teams.

Build Your Creatio AI Skills with the 2026 AI Summer Program

Join Creatio’s free 2026 AI Summer Program to learn how to identify, build, deploy, and manage AI agents.